Thursday, April 2, 2015

BBB Fails Bubbews - Status Revoked

BBB Fails Bubbews - Status Revoked

This Business is not BBB Accredited

Bubblews, LLC (Headquarters)

- See more at: http://www.bbb.org/greater-san-francisco/business-reviews/internet-services/bubblews-in-san-francisco-ca-525234#sthash.myweTE1K.dpuf
BBB Business Review of "Bubblews"  Please lets start off with not taking my word for it, here is the link of BBB review.

You know, it had really amazed me that Bubblews lasted so long without getting a bad review from the BBB. 

How can you possibly not pay thousands of members several thousands of dollars that they earned, use the money to pay for developers to build your pet project called "Sweeble App", lie to everyone about it, remove the accounts of members who speak up about not being paid or who basically say anything that they don't like, never answer emails regarding unpaid payments etc and still have a good review on the BBB?




You see, in business ethics (something Bubblews knows nothing about) is very important, so important in fact that the BBB even offers a course to teach businesses about it.. I think the owners of Bubblews should have considered enrolling. 

So, how is it that Bubblews got their rating (that they asked for) revoked?

BBB's business review for Bubblews, LLC was created in June 2014. A review of this company's complaints done in January 2015 indicates that customers are not receiving compensation due for content they provided to the site. According to some responses received by BBB, Bubblews stated that "due to fraudulent activity redemptions owed to users prior to November 1, 2014 will not be honored.
BBB reached out to Bubblews, asking why all users were being effected and why this wouldn't apply only to users who acted in a fraudulent manner. The company was also asked to inform BBB in writing of what action they plan to take to resolve the underlying cause of complaints. To date BBB has received no response from the company. - See more at: http://www.bbb.org/greater-san-francisco/business-reviews/internet-services/bubblews-in-san-francisco-ca-525234#sthash.myweTE1K.dpuf
"BBB's business review for Bubblews, LLC was created in June 2014. A review of this company's complaints done in January 2015 indicates that customers are not receiving compensation due for content they provided to the site. According to some responses received by BBB, Bubblews stated that "due to fraudulent activity redemptions owed to users prior to November 1, 2014 will not be honored.
BBB reached out to Bubblews, asking why all users were being effected and why this wouldn't apply only to users who acted in a fraudulent manner. The company was also asked to inform BBB in writing of what action they plan to take to resolve the underlying cause of complaints. To date BBB has received no response from the company."

In a nutshell, Bubblews treated the BBB exactly like it treats it's members. When they cannot honestly answer questions regarding why members are not paid they simply ignore you.

On 03/26/2015 this company's accreditation in BBB was revoked by BBB's Board of Directors due to failure to eliminate the underlying cause of complaints on file with the BBB and failure to comply with BBB Accreditation Standards. - See more at: http://www.bbb.org/greater-san-francisco/business-reviews/internet-services/bubblews-in-san-francisco-ca-525234#sthash.myweTE1K.dpuf
"On 03/26/2015 this company's accreditation in BBB was revoked by BBB's Board of Directors due to failure to eliminate the underlying cause of complaints on file with the BBB and failure to comply with BBB Accreditation Standards."

Now many bubble-struck members still on Bubblews are saying that a rating from the BBB doesn't matter, my only question to them is, if it doesn't matter then why on earth did Bubblews apply to be accredited by them? Answer, it does matter! Everyone knows the BBB and when they are looking to get a legitimate review of a business that this is where you go.

Bubblews has shot itself in the foot so many times that they have literally crippled themselves with karma. There is no recovery from this, and to anyone who thinks that creating a new brand name "Sweeble" is going to save them then you may want to recall the fact that they have stolen this name and it has even been addressed to them by the true owner of "Sweeble".

I will do one better, here is the article written by the owner of Sweeble addressing this issue. Basically she cannot afford to fight them so they are taking advantage of that.... What isn't working - Sweeble and Bubblews - Sue Greenwood

If you are still delusional about Bubblews being "honest" or "ethical" then I will beg you to please get some psychological help.


Top photos - Credit to Creative Commons
BBB Rating - Screenshot

This Business is not BBB Accredited

Bubblews, LLC (Headquarters)

- See more at: http://www.bbb.org/greater-san-francisco/business-reviews/internet-services/bubblews-in-san-francisco-ca-525234#sthash.myweTE1K.dpuf

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